Online Tech Support
If I'm available - click here to chat with me now:
Although having direct access to a computer is the best way to troubleshoot problems, I can attempt to diagnose and fix some issues via a remote desktop connection. Safe and secure connections can be acheived using the CrossLoop client available for download here. This software requires you to give me a one-time use access code that the program creates.
Learn how to use CrossLoop:
What is CrossLoop?
One of the simplest and most secure ways for me to see what you are seeing on your computer screen. You have full control of the mouse and can exit at any time!
Can't Get Online?
I'd be happy to troubleshoot cases over the phone, although it is much easier with a remote desktop connection. See the Contact page for more information on how to get in touch with me.